Reference v2

All edge services emit structured diagnosis messages into a central panel (Settings → Diagnosis). Each message carries a four-digit code; the first digit identifies the reporting service.

RangeServiceCodes
1xxxMainUI1001–1099
2xxxUpdateService2001–2099
3xxxIOLinkMasterProxy3001–3099
4xxxUSBService4001–4099
7xxxDataStore (external)7000–7999

MainUI (1xxx)

CodeMeaningTypical action
1001Update server unreachableCheck the edge’s internet / VPN.
1003Netplan apply failedRe-check the IP config you entered, reboot.
1004Config file corruptCall a service technician — edge falls back to defaults.
1005Docker socket unreachableReboot; if it persists, service technician.
1006Service URL unreachableWhich URL is shown in the diagnosis detail.
1007Container unhealthyCheck that service’s diagnosis tab.
1008Docker command failedService technician.
1009Update signature invalidDo not install — contact Brinkhaus support.

UpdateService (2xxx)

CodeMeaningTypical action
2001Update directory missingService technician.
2002Pre-update backup failedCheck disk space, retry.
2003docker compose up failedCheck diagnosis detail, possibly perform rollback.
2004Post-update health check failedUpdate is rolled back automatically — check logs.
2005Rollback initiatedInformational — no action needed.
2006Rollback succeededInformational — edge is back up.
2007Rollback failedService technician immediately.
2008Update signature verification failedDo not install — contact support.

IOLinkMasterProxy (3xxx)

CodeMeaningTypical action
3001IO-Link master unreachableCheck the LAN cable to the IFM master, reboot the IFM device.
3002High error rate while proxyingIFM master or network has issues — check logs.
3003HTTP error from IO-Link masterCheck the IFM configuration.

USBService (4xxx)

CodeMeaningTypical action
4001USB mount failedRe-insert the stick; try a different stick.
4002File transfer failedRe-insert the stick.
4003MainUI unreachableThe edge itself has a problem — see codes 1xxx.
4004USB detected but no deviceRe-insert the stick.
4005CSV files pending transferInsert a USB stick.
4006Container restartingInformational.
4007No USB with files to copyInformational.
4008Last copy succeededInformational.

Where can I see the codes?

In Settings → Diagnosis expand the panel per service to see individual messages with their codes and descriptions:

System-Diagnosis panel with green status dots and version badges

Via the fleet integration the same codes are also visible centrally in the Brinkhaus FleetManager — a dedicated explanation page is coming.